Order Cancellation

Orders may be cancelled before they are shipped.

Once an order has been dispatched, cancellation requests cannot be accepted.

Returns & Exchanges

Eligible products can be returned or exchanged within 7 days of delivery.

Returned items must be:

• Unused

• Unwashed

• In original condition

• With original tags and packaging intact

Non-Returnable Items

Returns will not be accepted for:

• Used or washed products

• Damaged items caused by customer misuse

• Products without original tags

• Customized or altered products (if applicable)

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with:

• Order Number

• Product Images

• Unboxing Images/Videos (if available)

Our team will review your request and provide an appropriate resolution.

Refund Process

Once the returned product passes quality inspection:

• Refunds will be processed to the original payment method.

• Processing time: 5–7 business days after approval.

For Cash on Delivery orders, refunds may be processed via bank transfer or other approved methods.